bh66 Privacy Policy
How your personal information is collected, stored, and kept secure — bh66's full privacy policy is described in detail here.
This privacy policy applies to users of the bh66 platform. By using this site, you are considered to have agreed to this policy. Please read the entire policy carefully.
1. Introduction
bh66 is a trusted online betting and casino platform serving users in Bangladesh. We give the highest priority to the privacy of our users. This privacy policy explains how we collect your personal information, how we use that information, who we share it with, and what steps we take to ensure the protection of your information.
This policy applies to the bh66.lat website and all related services. It takes effect from the moment you create an account on our platform, play any game, make a financial transaction, or contact our customer service.
2. Information We Collect
bh66 collects the following types of information to improve its services and meet legal obligations:
2.1 Personally Identifiable Information
- Full name and date of birth
- National ID card or passport number (for identity verification)
- Email address and residential address
- bKash, Nagad, or Rocket account number (for processing transactions)
2.2 Technical Information
- IP address and browser information
- Device type, operating system, and screen resolution
- Cookies and session data
- Time spent on the site and pages visited
2.3 Financial Transaction Information
- Deposit and withdrawal history
- Payment method details (bKash, Nagad, Rocket)
- Transaction date, time, and amount
2.4 Gaming Activity Information
- Betting history and game statistics
- Bonus usage records
- Account login times and locations
3. How We Collect Information
We collect your information in the following ways:
Direct Provision
You provide information yourself when you register an account, fill out a form, or contact customer service.
Automatic Collection
Technical data is automatically collected through our servers, cookies, and tracking technologies.
Through Third Parties
Necessary information may be collected from payment processors (bKash, Nagad, Rocket) and identity verification services.
Through Cookies
Cookies are used to analyze browsing behavior on our website and to improve the user experience.
4. Purpose of Using Information
We use the information we collect only for the following legitimate purposes:
- To ensure account creation and identity verification
- To process financial transactions and prevent fraud
- To personalize and improve your gaming experience
- To inform you about new promotions, bonus offers, and updates (with consent)
- To meet legal and regulatory obligations
- To ensure responsible gaming and provide support to problem gamblers
- To resolve technical issues and ensure platform security
- To improve the standard of customer service
5. Data Storage and Security
bh66 gives the highest importance to the security of your personal information. We use internationally recognized security measures that protect your data from unauthorized access, modification, disclosure, or destruction.
5.1 Technical Security Measures
- 256-bit SSL/TLS encryption is used for all data transmissions
- Sensitive information is stored with industry-standard encryption algorithms
- Regular security audits and penetration tests are conducted
- Firewalls and intrusion detection systems remain active
- Two-Factor Authentication is available
5.2 Data Retention Period
We retain your information for specific periods in accordance with legal requirements and our internal policies. Even after an account is closed, financial transaction records and identity verification information may be kept for the period required by applicable law. We do not retain any information beyond what is necessary.
6. Data Sharing Policy
bh66 does not sell your personal information to third parties or share it unnecessarily for commercial purposes. However, information may be shared in the following limited circumstances:
- Payment Processors: Necessary information is shared to complete transactions through bKash, Nagad, and Rocket.
- Legal Authorities: Relevant information may be provided upon a court order or a request from a legitimate legal authority.
- Service Providers: Information may be shared with technology partners providing specific services on our behalf, under strict confidentiality agreements.
- Fraud Prevention: Information may be exchanged with relevant agencies to prevent money laundering and fraud.
In all such cases we share only the minimum information necessary, and third parties are required to uphold the same strict privacy standards that we follow.
7. Cookie Policy
Our website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help us remember your preferences and improve our services.
7.1 Types of Cookies
- Essential Cookies: Required for the basic functioning of the site — these cannot be disabled.
- Functionality Cookies: Used to remember your preferences and settings.
- Analytics Cookies: Used to monitor site performance and usage patterns.
You can control cookies at any time by changing your browser settings. However, disabling certain cookies may mean that some features of our platform do not work correctly.
8. Your Rights
As a user of our platform, you have the following rights over your own information:
Right to Know
You have the right to know what information we hold about you. Upon request, we will provide you with a copy of your information.
Right to Correction
If any of your information is incorrect or incomplete, let us know — we will correct it promptly.
Right to Deletion
In some cases you may request that your personal information be deleted, however information necessary to meet legal obligations may be retained.
Right to Object
You have the right to object to marketing communications or to certain types of processing of your information.
To exercise any of your rights or to make any information-related request, please contact our customer service team.
9. Protection of Minors
bh66 is a platform for those aged 21 and above only. We do not knowingly collect any information from minors. Age verification is mandatory at registration. If we learn that a minor has registered on our platform, that account and all associated information will be deleted immediately.
10. Third-Party Links
Our platform may contain links to third-party websites. These sites have their own privacy policies and we are not responsible for your information on those sites. We advise you to read the privacy policy of any other website before visiting it. Payment method providers — bKash, Nagad, and Rocket — follow their own privacy policies.
11. Policy Changes
We may update this privacy policy from time to time. For any significant changes, we will display a notice on our platform or notify you at your registered email. Continued use of our platform after a change is made will be considered acceptance of the revised policy. The "Last Updated" date at the top of the policy always indicates the time of the most recent change.
12. International Data Transfers
Our servers and data processing services may operate in various countries. If your information is transferred internationally, we ensure that adequate data protection measures are in place in the relevant country. In all cases your information will be kept secure in accordance with the standards described in this privacy policy.
13. Contact
If you have any questions, comments, or requests regarding this privacy policy, please contact us through the following:
Contact Us
Email: [email protected]
24/7 live chat support available
Our customer service team is available in Bengali 7 days a week, 24 hours a day.
Also read our Terms and Conditions and Responsible Gaming pages to learn more.