bh66 Terms and Conditions

Introduction and Definitions

bh66 (hereinafter referred to as "Platform", "we", or "Site") is an online betting and casino service provider. By accessing the website https://bh66.lat or using any of its services, you agree to all the terms and conditions described below.

The key terms used in this agreement are defined as follows:

• "User" or "You" — any person who holds a registered account on the bh66 platform or uses the platform.
• "Account" — the user's registered personal gaming account.
• "Service" — all betting, casino games, sports betting and related features provided by bh66.
• "Funds" — money deposited into and available in the user's account.
• "Bonus" — additional funds or rewards granted under a promotional offer.

Eligibility and Account Registration

2.1 Age Requirement

Users must be at least 21 years old to register and participate on the bh66 platform. This service is strictly prohibited for minors. If any information provided during age verification is found to be false, we reserve the right to close the account immediately.

2.2 One Account Policy

Each user may operate only one account. Any attempt to open multiple accounts using the same device, IP address or payment method will be detected by the system and all associated accounts may be cancelled.

2.3 Registration Information

You must provide accurate and complete information at the time of registration, including:

• Full legal name (as per national identity card)
• Active email address
• Valid mobile number
• Date of birth (for age verification)
• Residential address

Account Management

3.1 Security Responsibility

It is your responsibility to keep your account login details (username and password) completely confidential. Sharing this information with any third party is strictly prohibited. You are fully responsible for all activities carried out from your account.

3.2 KYC Verification

bh66 may conduct a Know Your Customer (KYC) process when required. In such cases, you may be asked to provide the following documents:

• Photo or scanned copy of national identity card
• Proof of current address (utility bill or bank statement)
• Proof of ownership of the payment method

We reserve the right to hold withdrawals until KYC verification is complete.

3.3 Closing Your Account

You may request to close your account at any time by emailing [email protected] or through live chat. Any remaining funds must be withdrawn before the account is closed.

Deposit and Withdrawal Policy

4.1 Accepted Payment Methods

bh66 currently supports transactions through the following mobile banking methods:

• bKash
• Nagad
• Rocket

4.2 Minimum Transaction Limits

No transactions below the stated limits will be processed. Maximum deposit and withdrawal limits may change from time to time and users will be notified in advance.

4.3 Withdrawal Processing Time

Approved withdrawals are generally processed within 5 to 30 minutes. However, this time may increase in cases involving KYC verification or security review.

4.4 Transaction Responsibility

The user is responsible for providing correct payment information. bh66 will not be responsible for any failed transactions resulting from incorrect numbers or details. All transactions are secured by SSL encryption.

4.5 Third-Party Accounts

Transactions may only be made from payment accounts registered in your own name. Using any third-party payment account is strictly prohibited and may result in account cancellation.

Bonuses and Promotions

5.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to a maximum of ৳5,000. The following conditions must be met for this bonus to apply:

• The bonus amount must be wagered 25 times (wagering requirement 25x).
• The conditions must be met within the set time from the date the bonus is activated.
• A minimum bet amount applies to each qualifying bet.

5.2 VIP Program and Cashback

bh66's VIP program has four levels, each offering a weekly cashback benefit:

• Bronze: up to 0.2% weekly cashback
• Silver: up to 0.4% weekly cashback
• Gold: up to 0.6% weekly cashback
• Platinum: up to 0.8% weekly cashback

Promotion to higher VIP levels happens through regular and active play. Additional benefits and offers are available at each level.

5.3 Bonus Abuse

If bonus system abuse is proven, such as claiming bonuses through multiple accounts or exploiting loopholes in bonus terms, the account will be cancelled and the bonus forfeited.

Betting and Gaming Rules

6.1 Fair Play Policy

bh66 ensures a fair and transparent gaming environment across all games. Our game providers are internationally recognised and their games are powered by Random Number Generator (RNG) technology, which ensures completely unbiased results.

6.2 Placing Bets

Once confirmed, a bet cannot be changed or cancelled. If any bet is incorrectly processed due to a technical error, bh66 reserves the right to ensure the correct outcome.

6.3 Game Cancellation

If a game is left incomplete due to a technical issue or any other reason, bh66 may decide to refund the bet amount or restart the game. This decision is final and binding.

6.4 Software Limitations

The user acknowledges that gameplay may be disrupted due to internet connection issues or device faults. bh66 is not responsible in such situations, but our 24/7 live chat support is always available to assist with any problems.

Prohibited Activities

The following activities are strictly prohibited on the bh66 platform:

• Using the platform for money laundering or illegal activities.
• Playing games using bots, scripts or automation software.
• Attempting to access another user's account without authorisation.
• Exploiting system vulnerabilities or bugs without reporting them.
• Opening an account with false information or committing identity fraud.
• Harassing or threatening other users.
• Playing on behalf of a minor.

Privacy and Data Protection

bh66 treats the protection of your personal information as a top priority. We keep all data transmissions secure using industry-standard SSL encryption technology.

8.1 Data Collection and Use

Information provided at registration is used for the following purposes:

• Identity verification and age confirmation
• Payment processing and fraud prevention
• Customer support
• Legitimate marketing communications (subject to your consent)

8.2 Sharing Information with Third Parties

Your personal information is not sold to third parties for commercial purposes. However, necessary information may be shared with trusted partners for legal obligations or payment processing.

Please read our Privacy Policy for more details.

Limitation of Liability

9.1 Service Availability

bh66 strives to provide uninterrupted service, but the service may be temporarily unavailable due to maintenance, technical issues, or other reasons. bh66 accepts no liability for compensation in such situations.

9.2 Third-Party Services

Various third-party game providers and payment services are used on our platform. bh66 is not directly responsible for any issues arising from these services, but we will assist in resolving them.

9.3 Force Majeure

bh66 will not be held liable if the service is disrupted due to natural disasters, political unrest, cyberattacks, or other unforeseen circumstances.

Responsible Gaming

bh66 firmly believes in responsible gaming. We believe that gaming is an entertainment activity and should never have a negative impact on your life.

10.1 Self-Limit Setting

Users can set the following limits on their account:

• Daily, weekly, or monthly deposit limits
• Loss limits
• Self-exclusion (excluding yourself for a specified period)
• Reality checks (reminders to take breaks at set intervals)

10.2 Sources of Help

If you or someone you know is affected by a gambling problem, please contact our support team. We are always ready to provide assistance and the necessary information.

Visit our Responsible Gaming page to learn more.

Dispute Resolution

11.1 Complaint Process

In the event of a dispute or complaint, please contact our customer service team first. We take all complaints seriously and strive to resolve them as quickly as possible.

Contact methods:

• 24/7 live chat support (in Bengali)
• Email: [email protected]

11.2 Complaint Investigation

Every complaint is recorded and investigated impartially. The relevant account or transaction may be temporarily suspended during the investigation process.

11.3 Final Decision

The decision of bh66 management is final on all matters. We always follow a policy of resolving disputes in a fair and transparent manner.

Changes to Terms and Conditions

bh66 reserves the right to change or update these rules and terms and conditions at any time. In the event of changes:

• A notice will be sent to the registered email before any significant changes.
• The date of the change will be noted at the top of this page.
• Continued use of the platform after any changes will be considered acceptance of the new terms.

You are advised to visit this page regularly to stay informed about the latest terms and conditions.